About the job
Perform Operations transactions (Cash & Non-Cash) in a timely and accurate manner
Handle, serve, and provide operational services to clients to ensure high quality of service to meet clients' satisfaction within Bank’s procedures & policies.
Ensure adherence to branch and regulator policies, recommendations, and CBE regulations.
Welcome Bank's clients, receive their instructions, validate, and obtain necessary approvals, then forward to concerned departments to ensure final execution on due time.
Responsible to handle the various operations' transaction in accuracy and efficiency as per bank procedures.
Handle customer queries & complaints & escalate as appropriate
Cross Selling of bank products
Encourage and educate clients to use ATM machines, I Net & any other product.
Handle the first line maintenance in house ATM.
Handle client's requests efficiently, promptly as per Bank’s procedures.
Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.
Safe keeping of all bank valuables.
Qualifications:
Fresh Graduates or a 1-year experience in a relevant job.
Bachelor’s degree with minimum grade Good.
Fluent English Language.
Good Communication Skills
To Apply:
https://www.linkedin.com/jobs/view/3984089558
