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Senior Community Executive

 M Squared is hiring a “Senior Community Executive

 

Job Location: Trio compound – New Cairo

 

Job Description:

- Establish a strong relation of trust by professionally answering all residents’ inquiries, settling disputes, and resolving all issues.

- Receive customer complaints and inquiries, direct them to the concerned department, then follow up to ensure resolution on time.

- Coordinate and manage events and entertainment activities with different departments to create traffic and clients’ satisfaction.

- Report violation and follow the agreed standers procedures till it is resolved.

- Respond directly to emergency repairs cases which must be dealt with immediately.

- Provide an up-to-date flow of information to all residents regarding upcoming events and activities/works that are being carried out that may affect them.

- Assure work orders for Maintenance department based on information from residents, based on information gathered from site visits.

 

 

Job Requirements:

- Bachelor’s degree.

- Positivity, being solution-oriented, confident, proactive, and unflappable.

- Intelligence, expert skills in problem solving, communicating, and counselling.

- Good in Microsoft office “Excel, Word, and Outlook”.

- From 2-5 years of experience in same role and in dealing with clients.

- Fluent in English and Arabic languages (written & spoken).

 

Interested candidates please send your updated CV mentioning the job title in the email subject to: careers@msquaredev.com






Hire to Retire
Hire to Retire
HR expert with more than 10 years of experience in different HR fields in various industries. have a wide knowledge of job searching, talent acquisition, and recruitment
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