Heliopolis University is looking for.
Job Title: IT Specialist
Role Description
· Supporting all university staff with any technical issues they are facing.
· Networks Troubleshooting daily both hardware and software problems for end users in a current working network environment.
· Helping academic staff with any issues related to network, internet, and software problems.
· Installing and configuring software, hardware, and networks
· Monitoring system performance and troubleshooting issues.
· Helping academic staff with any issues related to copier machines, operating systems, and software programs.
· Installation of Windows and software.
Key Responsibilities
· Monitor all infrastructure servers.
· Technical issues.
· Network and Internet Performance.
· Set up workstations with computers and necessary peripheral devices (routers, printers, etc.)
· Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
· Check Smartboards and projectors problems.
· Follow up all operating systems and legal software licenses.
· Diagnosing and solving hardware or software faults
· Technical issues Smartboards, projectors, and Copier machines.
· Set up new user accounts and workstations.
Requirements
· A bachelor's degree of computer science engineering or a relevant field is must.
· Experience 2- 4 years.
· Certified: Cisco (CCNA), Microsoft (MCSE).
· Good Knowledge of Firewall & Network Security.
· Good Knowledge of Cisco and HP switches.
· Good Knowledge of Email Server (Google Apps, Office 365, …….)
· Good Knowledge of Active Directory, DHCP and DNS Server.
· Good Knowledge of Network Devices and hardware maintenance.
· Good Knowledge of Linux administration.
· Good Knowledge of Network tools for monitoring.
Whoever is interested and meets job requirements please send your CV to
please specify the subject and post title your email in your email
